At RES Southern Ltd we are committed to safeguarding and preserving your privacy when communicating electronically with us or visiting our website. Our terms and conditions together with our privacy policy will explain to you how we use your personal data that you provide to us and we collect from you when using this site. We will be unable to notify you of any changes to this privacy policy and so, we recommend that you review it regularly.
Access to Information
The Data protection act 1998 gives you the right to access the information that we hold about you. If you would like the information stored about you there is an admin charge of £15 which covers our cost of retrieving your data and providing it to you. Please call or use our contact us form to make a request.
Storing your Personal Data
We do not store you payment details, we only store information about you to enable us to deliver our products to you. Every precaution necessary has been taken to ensure that your data is treated securely and in agreement with this privacy policy.
The transmission of information across the Internet is not totally secure and because of this are unable to guarantee the total security of data that you send to us electronically and the transmission of data is entirely at your own risk. You are entirely responsible for keeping the password that you use to access the my account section of the site confidential.
What we collect on this site
We collect many different types of information from you when you are using this website, they are listed below:
Non-personal data about the parts of the website that you use, including but not limited to, amount of time spent on our site, what pages you visit and other communication data.
Any data that you input into a form such as your, name, contact details etc. Including any communications between you and us through our contact-us form.
How we use your information
We collect information about you so that we can deliver our services to you. We also my use your information in the following ways:
To send you information that you have requested, relating to our products or send you information on other products with your consent that we think would interest you.
To meet our contractual commitments to you.
To inform you of any changes to our website or terms and conditions that may affect the delivery of our products and services to you.
We may contact you about services and or products that we think may be of interest to you but only with your consent. You will also be given the opportunity to remove your consent at any time, if you so wish.
Disclosure of your information
We do not disclose any information collected to any third parties.
Cookies
We use cookies on this website to collect data about the computer you are using to access the website. This enables us to improve our services and provides statistical information regarding the use of our website which we will give to our advertisers where appropriate. This type of data will not identify you personally it will only be statistics about your visit to the site. It will include information such as; the type of browser you have used (e.g. Internet Explorer, Firefox), your operating system (e.g. Windows XP), the time that you entered the website etc.
Similarly to the above, we might also collect information about the website where you clicked on a link to our site. This information will help us ensure that our marketing strategies are targeted in the places where it is relevant to the audience of that site.
The cookie file is stored on your computer and only we are able to access the cookie file that we create there. All computers have the ability to decline the use of cookies. However, you will be unable to use particular parts of our site if you turn cookies off.
Advertisers on our site may also use cookies; we do not have any control on these cookies. When you click onto an advertiser’s banner or link their cookie would be downloaded to your computer.
Third Party Links
We do not accept any responsibility or liability for any third party links found on our site, all of the third party websites should have their own privacy policy which you should check.